Terms of Service

Last updated: August 18, 2026

OVERVIEW
Welcome to Pemde! Throughout these terms, the words “we”, “us”, and “our” refer to Pemde. Pemde manages this website and storefront, encompassing all associated tools, features, content, products, and services to provide you, the consumer, with an exceptional shopping journey (the “Services”). Pemde is powered by Shopify, which supplies the platform enabling us to deliver these Services to you.
The following terms and conditions, along with any referenced policies (these “Terms of Service” or “Terms”), outline your rights and obligations when utilizing our Services.
We urge you to read these Terms of Service thoroughly, as they hold vital details regarding your legal rights, including limitations of liability and warranty disclaimers.
By browsing, interacting with, or using any part of our Services, you consent to be legally bound by these Terms of Service and our Privacy Policy. Should you disagree with any portion of these Terms or the Privacy Policy, you must refrain from using or accessing our Services.

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you affirm that you have reached the legal age of majority in your primary jurisdiction of residence, and you have granted us your explicit consent to allow any of your minor dependents to use the Services on devices you manage or own.
To fully engage with the Services, such as browsing our online catalog or purchasing items, you may be required to supply specific details including your email, payment data, billing, and shipping addresses. You warrant that all information you provide is accurate, current, and complete, and that you hold the necessary rights to share this data.
You remain entirely responsible for safeguarding your account credentials and for all actions occurring under your account. You are strictly prohibited from selling, licensing, assigning, or transferring your account to any third party.

SECTION 2 - OUR PRODUCTS
We strive to accurately represent the items and services available in our online store. Nevertheless, please be aware that actual colors or physical appearances may vary from what is displayed on your screen, depending on your device's settings and display capabilities.
We do not guarantee that the quality or visual aspects of any products, information, or services you purchase will perfectly meet your personal expectations or exactly match the digital depictions.
All product descriptions and availability are subject to modification at our sole discretion, at any time, without prior warning. We retain the right to discontinue any item at our convenience and may limit the quantities of specific products offered to any individual or geographic area on a case-by-case basis.

SECTION 3 - ORDERS
Placing an order acts as a formal offer to buy. Pemde retains the right to approve or reject any order for any reason at our own discretion. Your purchase is not finalized until Pemde formally confirms acceptance. We must successfully receive and process your payment before an order is accepted. We encourage you to double-check your order before checking out, as Pemde may be unable to process cancellation requests once an order is accepted. If we need to modify, reject, or cancel your order, we will attempt to inform you using the phone number, email, or billing address provided during checkout.
All product returns or exchanges are governed strictly by our Refund Policy.
You affirm that your purchases are strictly for personal or household use and are not intended for commercial export or resale.

SECTION 4 - PRICES AND BILLING
Discounts, prices, and promotional offers can be altered without prior notice. The final price for a service or product will be the amount listed at the exact moment your order is placed, which will also be detailed in your confirmation email. Unless explicitly stated otherwise, advertised prices do not cover shipping, handling, customs duties, or taxes.
Prices shown on our digital storefront might differ from those found in physical retail locations or on third-party platforms. Occasionally, we may introduce promotional events that impact pricing; these are subject to their own separate terms. If a discrepancy arises, the terms of the promotion will take precedence over these general Terms.
You agree to supply accurate, current, and complete payment and account data for all transactions made at our store. You must also promptly update your profile information, including credit card numbers, expiration dates, and email addresses, ensuring we can successfully complete your purchases and contact you when required.
You warrant that (i) the payment details provided are entirely true and complete, (ii) you hold the authority to use the selected credit card, (iii) your financial institution will approve the charges, and (iv) you will pay all final amounts, including shipping fees and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We cannot be held responsible for delivery or shipping delays. All provided delivery timeframes are merely estimates and are not guaranteed. We are not liable for delays resulting from customs processing, carrier issues, or unforeseeable events beyond our reasonable control. The risk of loss and the title to the products transfer to you the moment we hand the items over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All elements of our Services—including but not limited to branding, graphics, images, text, audio, video, site layout, and product reviews—are the exclusive property of Pemde, its licensors, or affiliates, and are safeguarded by domestic and international copyright, patent, and intellectual property regulations.
These Terms grant you the right to access the Services solely for personal, non-commercial purposes. You are forbidden from reproducing, modifying, downloading, distributing, republishing, publicly displaying, or creating derivative works from any platform content without our explicit written permission. Nothing contained herein shall be interpreted as conferring a right or license to use any intellectual property belonging to Pemde, Shopify, or external parties. Unauthorized usage may breach regional and international intellectual property laws. Pemde reserves all rights not explicitly granted in this document.
The Pemde brand name, slogans, logos, and custom graphics are proprietary trademarks of Pemde or its partners. Utilizing them without prior written consent is strictly prohibited. Shopify’s logos and trademarks remain the property of Shopify. Any other brands or logos displayed on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
We may offer you access to external customer tools provided by third parties as part of the Services. We do not monitor, manage, or provide input regarding these third-party integrations.
You acknowledge and agree that we provide access to these tools on an “as is” and “as available” basis, completely devoid of any endorsements, warranties, or conditions. Pemde bears no liability whatsoever for any issues or damages arising from your choice to use these optional third-party tools.
Deciding to utilize these features is done entirely at your own risk. It is your responsibility to review and consent to the specific terms set by the relevant third-party providers before use.
Any upcoming features, resources, or tools integrated into the Services will also be deemed part of the Services and governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Our platform may contain hyperlinks or embedded content directing you to third-party websites. We are not obligated to inspect or evaluate the safety, accuracy, or content of these external resources. Navigating away from our Services to explore third-party sites is done at your own risk.
We are not responsible for any damages or harm related to your use of third-party websites, nor for any goods or services purchased through them. Please thoroughly evaluate the policies and practices of any third party before entering into a transaction. Concerns, questions, or complaints regarding third-party products must be addressed directly with the respective third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
Pemde is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Pemde. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Pemde, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Pemde.

SECTION 10 - PRIVACY POLICY
The collection and processing of your personal information via our platform are governed by our Privacy Policy, which can be reviewed here. Additionally, certain personal data may be subject to Shopify’s Privacy Policy, accessible here. By utilizing the Services, you verify that you have read and understood these privacy policies.
Because Shopify hosts our Services, they collect and process specific usage data regarding your access to operate and enhance the platform. The information you submit is securely transmitted to Shopify and designated third parties—who may be located outside your home country—to facilitate these Services. Please consult our Privacy Policy for comprehensive details on how we, Shopify, and our partners manage your personal data.

SECTION 11 - FEEDBACK
If you submit creative ideas, reviews, suggestions, plans, or other materials—whether solicited by us or not (collectively, “Feedback”)—you grant Pemde a perpetual, sublicensable, royalty-free, and worldwide license to edit, publish, distribute, reproduce, and display your Feedback across any medium, including for commercial purposes. We may leverage this license to improve our operations, enhance the Services, and execute our rights under these Terms.
By submitting Feedback, you warrant that: (i) you own or hold all necessary rights to the content; (ii) you have disclosed any incentives or compensation received for your submission; and (iii) the material adheres to these Terms. We have no obligation to (1) keep your Feedback confidential; (2) compensate you for it; or (3) provide a response.
We reserve the right, but have no obligation, to monitor, alter, or delete Feedback that we consider threatening, defamatory, illegal, offensive, pornographic, or in violation of intellectual property rights or these Terms of Service.
You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, personality, or privacy rights. Furthermore, your Feedback must not contain abusive language, libelous statements, obscene materials, or malware capable of disrupting our Services. You are prohibited from using a fake email address or misleading us about the origin of your submission. You remain entirely responsible for the accuracy and legality of your Feedback. Pemde assumes no liability for any comments posted by you or external parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our platform may display typographical errors, omissions, or inaccuracies regarding promotions, pricing, product descriptions, shipping fees, or transit times. We maintain the right to correct any such errors and to update or cancel orders resulting from inaccurate information at any time, without prior warning (even after your order has been submitted).

SECTION 13 - PROHIBITED USES
The Services must be used exclusively for lawful intents. You are explicitly forbidden from using the platform directly or indirectly to: (a) engage in malicious or unlawful acts; (b) violate any international, national, or local regulations and laws; (c) infringe upon our intellectual property rights or those of third parties; (d) intimidate, defame, harass, or abuse our staff or any other individual; (e) submit false or misleading data; (f) upload or transmit content that breaches these Terms; (g) distribute unauthorized promotional materials, chain letters, or spam; (h) impersonate another individual or entity; or (i) participate in behavior that disrupts anyone's use of the Services or exposes Pemde, Shopify, or other users to legal liability.
Additionally, you agree not to: (a) deploy viruses, malware, or destructive code that affects platform functionality; (b) exploit, resell, copy, or reproduce any segment of the Services; (c) harvest or track the personal information of others; (d) engage in phishing, spidering, or pharming; or (e) attempt to bypass the security protocols of our platform, related websites, or the broader Internet. We reserve the right to immediately terminate, suspend, or disable your account without notice if we determine you have violated any of these restrictions.

SECTION 14 - TERMINATION
We hold the right to revoke your access to the Services (or any portion thereof) or terminate this agreement at our sole discretion, at any time, without advance notice. You will remain responsible for all outstanding balances accrued up to and including the date of termination.
Certain provisions of these Terms will survive the termination of your account, specifically: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any additional clauses designed by nature to endure beyond the contract's conclusion.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided via our Services is intended strictly for general informational purposes. We do not guarantee that such content is entirely accurate, complete, or useful. Relying on this information is done completely at your own risk. We disclaim all liability stemming from reliance on platform content by you, any visitor, or any third party informed of its contents.
UNLESS EXPLICITLY STATED BY Pemde, ALL SERVICES AND PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE PLATFORM WILL BE SECURE, TIMELY, ERROR-FREE, OR UNINTERRUPTED. BECAUSE CERTAIN JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL Pemde, OUR DIRECTORS, AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, PARTNERS, LICENSORS, AS WELL AS SHOPIFY AND ITS AFFILIATES, BE HELD LIABLE FOR ANY CLAIM, LOSS, OR INJURY, NOR FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST REVENUE, LOST SAVINGS, DATA LOSS, OR REPLACEMENT COSTS ARISING FROM YOUR USE OF THE SERVICES OR ACQUIRED PRODUCTS. THIS APPLIES REGARDLESS OF WHETHER THE CLAIM IS BASED IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING ISSUES RELATING TO CONTENT ERRORS OR LOSS INCURRED VIA PLATFORM USE.

SECTION 17 - INDEMNIFICATION
You agree to defend, indemnify, and hold Pemde, Shopify, and our associated directors, partners, officers, employees, agents, and licensors harmless against any claims, damages, or liabilities (including reasonable attorneys' fees) brought forward by a third party resulting from (1) your violation of these Terms of Service or referenced documents, (2) your infringement of any law or third-party rights, or (3) your access to and usage of the Services.
We will endeavor to notify you of any such claims; however, a failure to promptly notify will not relieve you of your indemnification duties unless you are materially prejudiced. We reserve the right to assume exclusive control over the defense and settlement of any indemnifiable claim, at your expense. You are required to fully cooperate with our defense efforts, including providing relevant documents, and we will not agree to any settlement imposing non-monetary obligations on you without your reasonable consent.

SECTION 18 - SEVERABILITY
Should any provision within these Terms of Service be deemed void, unlawful, or otherwise unenforceable by a governing authority, that specific provision shall nonetheless be enforced to the fullest extent permitted by law. The unenforceable portion shall be severed from the agreement, and such a determination will not affect the validity and enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision outlined in these Terms does not constitute a waiver of such right or provision.
These Terms of Service, along with any posted policies or operating guidelines on this platform, represent the entire agreement and understanding between you and Pemde. This agreement supersedes all prior or contemporaneous communications, proposals, and agreements (whether written or oral) between you and us regarding the Services.
Any ambiguities found in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You are not permitted to assign, delegate, or transfer your rights or obligations under this Agreement without our express written consent, and any such attempt is null and void. Conversely, Pemde reserves the right to transfer, assign, or delegate these Terms and our rights and obligations without requiring your consent or providing notice.

SECTION 21 - GOVERNING LAW
These Terms of Service, as well as any separate agreements through which we provide you Services, shall be governed by and construed in accordance with the laws applicable to the competent courts in the jurisdiction where Pemde is headquartered. Both you and Pemde consent to the personal jurisdiction and venue of these courts.

SECTION 22 - HEADINGS
The headings utilized throughout this document are included solely for formatting and convenience purposes; they do not affect, limit, or otherwise alter the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You may review the most recent version of our Terms of Service at any time on this page.
We maintain the right, at our sole discretion, to modify, update, or replace any portion of these Terms of Service by posting changes to our website. It is your responsibility to periodically check this page for updates. Should material updates occur, we will provide notice as required by applicable law, effective on the date specified in the notice. Your continued access to or use of the Services following the posting of any modifications constitutes your formal acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Shop name: Pemde